Terms and Conditions

📄 Terms & Conditions

Welcome to Kutty Chuvdi!

By using our website and placing an order with us, you agree to the following terms and conditions. Please read them carefully.

1️⃣ Orders

  • All orders placed through our website are subject to acceptance and availability.
  • We reserve the right to cancel or refuse any order for any reason, including pricing errors or stock availability.

2️⃣ Payment

  • Payment must be made in full at the time of ordering.
  • We accept payment via [insert payment methods you use — e.g. Billplz, FPX, Payex, etc.].

3️⃣ Shipping

  • Orders are processed within 2–3 working days.
  • Delivery is currently available within Malaysia only.
  • Tracking details will be provided once your parcel is shipped.

4️⃣ Returns & Refunds

  • Returns are not accepted unless the product is received damaged, defective, or incorrect.
  • Contact us within 3 days of receiving your order for any issues.
  • We will arrange a replacement or refund accordingly.

5️⃣ Product Information

  • We strive to display accurate product details and images.
  • Actual product colors and designs may vary slightly from images shown due to lighting or printing variations.

6️⃣ Limitation of Liability

  • Kutty Chuvdi is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

7️⃣ Changes to Terms

  • We reserve the right to amend these terms at any time. Updates will be posted on this page.

 

For any queries, please contact us or WhatsApp us at +60164463352

 

📄 Privacy Policy

Your Privacy Matters to Us

At Kutty Chuvdi, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

1️⃣ Information We Collect

When you place an order or contact us, we collect:

  • Name
  • Delivery address
  • Email address
  • Phone number
  • Payment details (processed securely via our payment partners — we do not store card/payment data)

2️⃣ How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Contact you regarding your purchase
  • Share updates, promotions, or newsletters (only if you opt-in)

3️⃣ Data Protection

Your information is stored securely and will never be sold or shared with third parties, except:

  • With delivery partners to complete your orders
  • If required by law or legal obligation

4️⃣ Marketing & Promotions

You may opt-in to receive updates and offers from us via email or WhatsApp. You can unsubscribe at any time.

5️⃣ Changes to Privacy Policy

We reserve the right to modify this policy. Any updates will be posted here.

If you have any concerns, reach us or WhatsApp us at +60164463352.